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Warranty

Effective date: 15th August 2024
 


Your Time Zone watch is warranted by Time Zone GmbH for a period of twenty-four (24) months from the date of purchase under the terms and conditions of this warranty. The international Time Zone warranty covers material and manufacturing defects existing at the time of the purchase of the Time Zone watch ("defects"). The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and stamped by an official Time Zone dealer ("valid warranty certificate").

During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. In the event that repairs are improper to restore the normal conditions of use of your Time Zone watch, Time Zone GmbH guarantees its replacement by a Time Zone watch of similar model. The warranty for the replacement watch ends twenty-four (24) months after the date of purchase of the replaced watch. This manufacturer’s warranty does not cover:

 

  • the life of the battery;

  • normal wear and tear and aging (e.g. scratched crystal; alteration of the colour and/or material of non metallic straps, such as leather, plastic, textile, velcro; peeling of the plating);

  • any damage on any part of the watch resulting from abnormal/ abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by Time Zone GmbH;

  • indirect or consequential damages of any kind resulting from e.g. the use, the non-functioning, the defects or the inaccuracy of the Time Zone watch;

  • the Time Zone watch handled by non-authorized persons (e.g. for battery replacement, services or repairs) or which undergoes alterations in its original condition beyond Tome Zone GmbH’s control.

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Any further claim against Time Zone GmbH e.g. for damages additional to the above described guarantee is expressly excluded, except mandatory statutory rights the purchaser may have against the manufacturer.

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The above manufacturer’s warranty :

  • is independent of any warranty that may be provided by the seller, for which he carries sole responsibility.

  • does not affect the purchaser’s rights against the seller nor any other mandatory statutory rights the purchaser may have.
     

The Time Zone GmbH’s customer service ensures the perfect maintenance of your Time Zone watch. If your watch needs attention, rely on a Time Zone official dealer or an authorized Time Zone Service Center: They can guarantee a service according to Time Zone GmbH’s standards.

 


MANUFACTURER:
 

Time Zone GmbH
Talacker 41
8001 Zürich
Switzerland
Contact e-mail: info@timezone.swiss

 

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